• What are the museum's opening times?
• Can I reserve tickets before I visit the museum?
• Where is the Anne Frank House?
• How do I get to the Anne Frank House from Schiphol Airport?
• Can I take a guided tour of the museum?
• Are audio tours available?
• How much time should I allow for a visit to the Anne Frank House?
• Are refreshments available at the Anne Frank House?
• Is photography permitted in the Anne Frank House?
• Where is the diary of Anne Frank kept?
• Why are there no longer any original objects in the 'Secret Annexe'?
• Is there a plan showing the dimensions of the Secret Annexe?
• How many people visit the Anne Frank House each year?
• Where can I find press information and photo material?
• Where can I obtain a book or DVD about the museum or Anne Frank?
• Where can I find information on Anne Frank for a school assignment or talk?
• Where and when did Anne Frank die?
• Why did Anne Frank change people's names in the diary?
What are the museum's opening times?
The museum is open for 364 days a year, including Sundays. We are daily open.
Can I reserve tickets before I visit the museum?
Yes, you can buy tickets online on our website. Unfortunately we're not able to accept reservations by telephone. It is not possible to buy tickets at the museums ticket desk in advance for another date.
From 1 May 2016 from 9 AM to 3:30 PM the museum will only be open to visitors with an online ticket for a particular timeslot. From 3:30 PM until closing time you can visit the Anne Frank House without an online ticket and buy a ticket at the museum entrance.
Where is the Anne Frank House?
The Anne Frank House is located in central Amsterdam. You'll find a route description here.
How do I get to the Anne Frank House from Schiphol Airport?
You can take a taxi from Schiphol to the Anne Frank House. Depending on traffic conditions, the journey takes around 30 minutes. You can also take the train from Schiphol to Amsterdam Central Station. From the Central Station, you can take tram 13 or 17, or bus 170, 171 or 172 to the Anne Frank House. Get off at the 'Westermarkt' stop, and walk to your right to the Prinsengracht canal.
Can I take a guided tour of the museum?
No, we do not provide guided tours of the museum, because the Anne Frank House is too small to make them possible. At the museum entrance you will find free guidebooks, available in twelve languages: Dutch, English, Spanish, German, Italian, French, Portuguese, Japanese, Korean, Hebrew, Russian and Chinese. With these you can follow the route through the museum yourself. Groups can book a special programme boeken.
Are audio tours available?
We do not provide audio tours, but we do show several explanatory films along the museum route.
How much time should I allow for a visit to the Anne Frank House?
A visit to the Anne Frank House usually takes around an hour.
Are refreshments available at the Anne Frank House?
There is a museum café in the Anne Frank House serving drinks and snacks.
Is photography permitted in the Anne Frank House?
No, you are not allowed to take photos in the Anne Frank House. For many visitors, a visit to the Anne Frank House is an emotional experience, which could be disturbed by photography and filming. In addition, there are two practical reasons for not permitting photography and filming. Firstly, it restricts the flow of visitors through the museum. This can be very inconvenient, especially at busy times. Secondly, photography and filming could be harmful to the sometimes fragile original artefacts in the Anne Frank House, with Anne Frank's original diary being the most obvious example.
Where is the diary of Anne Frank kept?
Anne Frank's original first diary is on display in the Anne Frank House.
Why are there no longer any original objects in the 'Secret Annexe'?
During the war, the houses of deported Jews were stripped of their contents, which were sent to Germany. The furniture, carpets and other items from the Secret Annexe also disappeared in this way. When Otto Frank saw the Secret Annexe again after the war, he wanted it to remain empty.
Is there a plan showing the dimensions of the Secret Annexe?
A plan of the Secret Annexe is available with the dimensions in a separate document.
How many people visit the Anne Frank House each year?
The Anne Frank House receives around 1,2 million visitors every year.
Where can I find press information and photo material?
Our most recent press releases can be found in the Press section of our website. For press enquiries and requests for photo material, please contact our Communications department.
Where can I obtain a book or DVD about the museum or Anne Frank?
You can buy publications, including the diary of Anne Frank, DVDs and other products from our online shop online shop. We deliver items worldwide.
Where can I find information on Anne Frank for a school assignment or talk?
There is a great deal of information about Anne Frank on our website, especially in the Anne Frank section. A special Anne Frank Guide has also been developed for school students. On the Anne Frank Guide website, pupils can independently compose their own assignment or talk, and also download images.
Where and when did Anne Frank die?
Anne and her sister Margot were taken from Auschwitz-Birkenau to Bergen-Belsen at the end of October 1944. Anne and Margot Frank died of typhus in February 1945, a few weeks before the concentration camp was liberated by the British army. The exact dates of their deaths are unknown.
Why did Anne Frank change people's names in the diary?
When Anne Frank began rewriting her diary, with the idea that it might be published after the war, she made up new names for all the main characters. Otto Frank kept most of these pseudonyms in the edition of the diary that was published in 1947. In the 1985 Critical Edition of the diary, all the real names are given. In the current published version of the diary, only the people hiding in the Secret Annexe are still referred to by their pseudonyms. The helpers are given back their real names.