Visiting conditions

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During your visit to the museum, we request you to take into account the rules below. This facilitates the smoothness of your own visit and will allow you not to disturb other visitors.

Frequently asked questions

Frequently asked questions

FAQ

No large bags

Due to the lack of a cloakroom, as well as for security reasons, it is not possible to visit the Anne Frank House with a large backpack, travel bag or trolley. You can leave your luggage in a locker at the Central Station or in your hotel.

Hand luggage

The use of small bags is usually allowed if these are carried in hand at all times, and are not placed on the ground. Luggage placed on the ground will be removed from the museum immediately. The Anne Frank House does not accept liability for losing luggage as a result of this.

Baby buggies

The Anne Frank House is not accessible for baby buggies. You can leave the baby buggy in the central hall, to the right of the information desk. You should make sure the baby buggy is empty of all luggage.

Mobile telephones, making films and taking photos are not allowed

We request that you do not make films or take photos at the house. This can damage the vulnerable originals and it is disturbing for other visitors. We request you to switch off your mobile phone.

Dogs not allowed

It is not allowed for visitors to bring along animals or other pets.

Advice of the Royal Dutch Guide Dog Foundation on the admittance of guide dogs to the Annne Frank House.

Download advice (pdf) (632KB)

Visiting conditions

During the visit to the Anne Frank House, the visitor conditions apply. These conditions have been registered with the Chamber of Commerce of Amsterdam under no. 33129466.

Read our visiting conditions (doc) (38KB)

read other people's comments (2)

Very moving. I'm going to reread the book now that I can better understand the layout and isolation.

Linda, Richmond - United States - 4 May 2013

Looking forward to our visit

Nikki Ramskill, 27 - London - United Kingdom - 13 Sep 2012

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